Prices & Shipping
U.S. Shipping Pause
Due to recent U.S. import policy changes, a flat $80 USD processing fee will apply to all packages under $800usd entering the United States from Australia. This flat fee is the option that USPS has taken to process packages faster, while they are currently creating the infastructure and training staff to process the new import tariffs and duties.
Because of this sudden change that was brought forward by the Trump administration, I am pausing all shipments to U.S. customers starting Aug 16, 2025, while I review options to keep shipping affordable and insure you are not stung by any unexpected processing fees.
As soon as the USPS get their systems in order and revert to the 10% Tariff instead of using the 80usd flat fee, I will reopen to my U.S. customers and cover your tariffs so my prices will continue to remain the same for you 💛
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More detailed information can be found HERE on my free Patreon
Im so sorry for this change and I thank you so much for your support and understanding — it means the world to me and my little creations. 💛
Why We Can’t Ship to the EU
Due to changes in EU import rules, sellers outside the EU must register for special tax systems (such as IOSS) and collect VAT at checkout. As a small business, the cost and complexity of meeting these requirements is too high for me to manage right now.
I truly value my EU customers and hope to find a workable solution in the near future. 💛
Shipping Prices:
Please keep in mind these prices are in Australian dollars only, please use a currency convertor if you're from another country.
- Australia / Local: $8.00AUD
- Worldwide Shipping: $17.00AUD
How long will shipping take?
Please allow up to 3 days for me to package your order and have it sent to the post office (Preorders have their order times in each listing description - usually it is 1 week, but allow for 2 weeks). Once they are at the post office, they may take anywhere from 9-16 business days shipping time if it is an international order OR 3-6 business days if you are within Australia. Please also consider potential shipping delays that are outside of my control (for eg. customs and weather events) and therefore not my responsibility.
I use Australia Post to send my parcels and I will always provide a tracking number. If you are concerned about the time it is taking to receive your order, please contact me at fiona@prismaticbrush.com
Express or Insurance on postage:
You can also upgrade your postage to express or add additional insurance which can be purchased at an extra cost. Insurance will provide cover for you should your parcel go missing in the postal system. I only provide cover on your parcels up to the value of $100aud through the standard postage option. Please contact me ASAP if this is what you require, as I'm usually very fast at processing orders.