Prices & Shipping

ATTENTION: EU customers

Unfortunately, due to recent changes in EU import laws for online retailers, I’m no longer able to send parcels to countries within the European Union. The new regulations have added a lot of complexity, paperwork, and additional costs that are difficult for small creators like me to manage.

Shipping Prices:

If you purchase multiple items from my shop I will combine the cost of shipping and refund any additional shipping charges that may have occurred from separate purchases. I'm not responsible for any customs or import taxes that may apply and I'm also not responsible for any delays due to customs, so be sure to calculate this cost into your purchase before buying.

Please keep in mind these prices are in Australian dollars only, please use a currency convertor if you're from another country.

Australia / Local: $8.00AUD
Worldwide Shipping: $17.00AUD

How long will shipping take?

Please allow up to 3 days for me to package your order and have it sent to the post office (Preorders have their order times in each listing description - usually up to 2 weeks). Once they are at the post office, they may take anywhere from 9-16 business days shipping time if it is an international order OR 3-6 business days if you are within Australia. Please also consider potential shipping delays that are outside of my control (for eg. customs and weather events) and therefore not my responsibility.

I use Australia Post to send my parcels and I will always provide a tracking number. If you are concerned about the time it is taking to receive your order, please contact me at fiona@prismaticbrush.com

Express or Insurance on postage:

You can also upgrade your postage to express or add additional insurance which can be purchased at an extra cost. Insurance will provide cover for you should your parcel go missing in the postal system. I only provide cover on your parcels up to the value of $100aud through the standard postage option. Please contact me ASAP if this is what you require, as I'm usually very fast at processing orders.

Figurine Prices:

If you would like a detailed pricing guide for each of my shops updates, then please subscribe to my newsletter. I send a new newsletter every week (roughly 12/24 hours before my shop update) with information on new sculptures, their prices, any available preorders and other Prismatic Brush news. You can subscribe on my homepage!